Shipping policy

ESA Essentials, LLC

Last Updated: October 15, 2026

Shipping Destinations

ESA Essentials currently ships within the United States only. We do not offer international shipping at this time.

Shipping Rates

We offer the following standard shipping rates:

Standard Shipping: $8.99 for orders under $75.
Complimentary Shipping: Free standard shipping on qualifying orders of $75 or more.
Wickless Candle Scent Samples: Complimentary shipping when purchased separately, regardless of the $75 minimum.

When Wickless Candle Scent Samples are purchased with other products, regular shipping rates and free-shipping eligibility apply to the combined order.

All applicable shipping charges are displayed at checkout before payment.

Local Delivery

ESA Essentials offers convenient local delivery to eligible addresses throughout Las Vegas and Henderson, Nevada.

Local Delivery: $5.99 for orders under $75.
Complimentary Local Delivery: Free local delivery on qualifying orders of $75 or more.
Delivery Area: Within a 30-mile radius of ZIP code 89113.
Availability: Local delivery is offered to qualifying addresses and will appear as an option at checkout.

Local delivery orders are typically processed within 2–3 business days, excluding weekends and recognized holidays. Delivery times may vary depending on location, order volume, and availability.

Please ensure that your delivery address and contact information are accurate and complete to help facilitate a successful delivery.

Order Processing and Delivery

Please allow 2–3 business days for order processing before shipment.

Once your order ships, standard delivery typically takes 3–5 business days, depending on your location and carrier conditions.

Order processing and shipping transit times are separate. Delivery estimates begin once your order has shipped.

Business days exclude weekends and recognized holidays.

You will receive a shipping confirmation email with tracking information when your order has been dispatched.

Please note that severe weather, holidays, carrier delays, and other circumstances outside our control may affect delivery times.

Warm Weather Shipping

At ESA Essentials, we take special care to protect the quality of our wickless candles during warmer months.

During periods of extreme heat, we may adjust shipping schedules or briefly delay shipments to help reduce the risk of heat-related damage during transit.

If your order is affected by a weather-related delay, we will notify you and provide an updated shipping estimate.

We appreciate your understanding as we take these precautions to help ensure your candles arrive in excellent condition.

Quarterly Candle Membership

Members of The Wickless Candle Collective receive one 12 oz wickless candle every three months.

Membership orders are subject to ESA Essentials' standard shipping and local delivery rates. Applicable charges are calculated at the initial checkout based on the order total, delivery address, and selected delivery method.

Orders that qualify for complimentary shipping or local delivery may receive that benefit when the membership is purchased. The shipping or delivery charge established when a subscription is created may carry forward to subsequent quarterly renewals unless updated.

Membership shipments follow this schedule:

Renewals billed on the 1st: Orders are targeted to ship by the 5th.
Renewals billed on the 15th: Orders are targeted to ship by the 19th.

These dates represent anticipated shipment dates, not guaranteed delivery dates. Standard shipping transit times apply to shipped orders, while local delivery times may vary. Extreme heat or other circumstances may occasionally require adjustments to the shipment schedule.

Members should refer to our Subscription Policy for fragrance selection deadlines, recurring billing, subscription changes, and cancellation terms.

Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at info@esaessentials.com.

We will make reasonable efforts to accommodate address corrections before shipment. However, changes cannot be guaranteed once an order has been processed or dispatched.

Lost, Damaged, or Delayed Packages

We take care in preparing and packaging each order to help ensure it arrives in excellent condition.

If your order arrives damaged, defective, or incorrect, please contact us within seven (7) days of delivery.

Please include your order number, a description of the issue, and clear photographs when applicable.

If your package is lost or significantly delayed, please contact us so we can assist with tracking and investigating the shipment with the carrier.

Any applicable refunds or replacements will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

Order Changes and Cancellations

If you need to request a change to an order, please contact us as soon as possible.

We cannot guarantee changes or cancellations once an order has entered processing or has shipped.

Subscription changes and cancellations are governed by the deadlines in our Subscription Policy.

Contact Us

For shipping questions or assistance with your order, please contact: